We accept payments via Visa, Mastercard, Discover, American Express and PayPal.
We have a Size Guide that serves as a general guideline to help you find your size at Cherie Amour Intimates. We have a wide range of silhouettes and product categories so each style will have different measurements. We have a wide range of silhouettes and product categories so each style will have different measurements. We recommend you check the description under each product for sizing tips and additional information on style and fit. Please be aware our sizing can greatly vary from other major retailers. If you have any questions about a specific style’s measurements, you can always contact us and we will be more than happy to help you find your perfect size. You can email us at email@example.com with any questions. Please include your bust, waist, and hip measurements so we can help as efficiently as possible.
We are constantly bringing in new products to stay ahead of the latest seasonal trends—with this in mind, our styles are released in limited numbers. If the style or size you are looking for is sold out, please check back for updated inventory or browse our other styles for an alternative piece.
All online Cherie Amour orders are placed in discreet unmarked packaging for a private delivery.
To keep your gorgeous new garments in their best condition, we suggest gentle hand washing in cold water. This helps to preserve shimmering foil, lace or trims. Try not to use any harsh soaps or chemicals, line dry only and preferably in shade. Please do not rub or wring out. Do not iron or dry clean.
When your order is placed, we begin to pack it right away to ensure it reaches you as soon as possible. This means that unfortunately it is not possible to add to, amend, or cancel an order once it has been placed. Your purchase can be returned for store credit or exchanged within 14 days under our conditions that can be found on our Returns page. If you have forgotten to purchase an item, you will need to place a secondary order.
You will receive an email with your tracking number once your order has been shipped.
Processing your order takes 2-3 business days. At checkout you will have the choice of Standard or Expedited Shipping.
Shipping costs are estimated by the weight of your products.
Full information on returning items and exchanges can be found on our Returns page.
In the event that an item you have received is incorrect or faulty, we recommend you submit a return request to firstname.lastname@example.org at your earliest convenience with your order number, first and last name, item(s) you wish to return, and the reason for your return request. If your request is approved, your purchase can be returned for store credit or exchanged within 14 days under our conditions that can be found on our Returns page.
We are only able to offer size exchanges. If you wish to purchase an alternate style, then you may return your item for store credit and place a new order on our website.
Returns take a full 14 business days to be processed, and you will be emailed once this has been completed. We advise all customers to retain their proof of postage receipt issued by the delivery carrier. If you are concerned that your item has not been received, please track your parcel using this proof of postage so we can follow its return journey.